Video
- Q: Why won’t the videos play?
A: The most common cause for not being able to view the videos is an out of date flash player. You can download the latest version of the adobe flash player here.
Login Problems
- Q: After I paid I received no username and password. How do I get into the site?
- Q: I just RESUBSCRIBED, but when I log in I still cannot access the member content?
- Q: I’m already a member, but I forgot my password or it is not working
A: This was most likely due to a failed redirect back to the website for username and password setup. If this happened, you will receive an e-mail within 30 minutes that will give you a way to finish the username and password setup. Just follow the instructions in the e-mail. If you need immediate assistance, we would be glad to help you. You can call technical support from 8 a.m. to 10 p.m. 316-243-7096. If you happen to get voice mail, please leave your name and e-mail address, and we will call back shortly.
A: This means that your user name and e-mail already exist in our database and we need to manually reactivate your account. We regularly (every 2 hours) check the registrations and will activate yours and send you an e-mail, but if you need a rush put on it, you can call technical support from 8 a.m. to 10 p.m. 316-243-7096. If you happen to get voice mail, please leave your name and e-mail address, and we will call back shortly.
A: If you cannot remember your password, you can click here and then click the link that says lost your password. If for some reason, you have tried this and it does not work, you can contact us, and we will help you out.
Here is a short video on how to resetting your password.
How to Change your Password
ACLS Preparation
- Q: I’ve never taken ACLS before how should I use this site to make the most of my time?
- Q: I’ve take ACLS before and I very confident about my skills and knowledge but just want to fine tune for testing. How should I use the site?
A: Watch the video on the home page and then read this short article and you will how to best utilize the resources here.
A: You will want to review the new 2015-2021 ACLS Guidelines here. Read this short article and then decide what areas you would like to use to brush up on your skills.
Optimize Site Usage
- Q: Can I veiw and track my quiz and megacode simulator scores?
A: Yes you can. Use the following link to watch a video and learn how to do this.
How to View and Track your ACLS Quiz Results
mdcat863 says
Loved this ACLS course. I only had a few days to learn it and take megacode and test. I passed with an “A”. I will definitely use this site for testing in the future.
rburns says
Hi,
Is there an “easy” way to print out the rhythms? I want to compare them side by side to help distinguish better.
thanks.
Gina
Jeff with admin. says
I don’t have an easy way to print the rhythms out side by side at this time, but this is a good idea. I will try and put together a PDF with the rhythms all together by rhythm type. I’m sorry that I don’t have anything like this at the moment.
Kind regards,
Jeff
debbie kassela says
I am trying to sign up for 3 months and it wont let me pay with pay pal. It just gives creit card options
Jeff with admin. says
I’m not sure what is going on with PayPal. I have not had any other complaints from customers about payment issues. I have checked the communication between the site and PayPal and everything seems to be functioning smoothly.
If you would like some assistance, you can call the technical support line 316-243-7096
Kind regards,
Jeff
brendamcginnity says
was taking the test and when I clicked on the box in the lower rt hand box the check became frozen . what should one do when this happens?
Jeff with admin. says
The easiest way to solve this problem is to click away to another page and then go back to the web page. This usually solves the problem. If you have another technical issues you can give a call to technical support. 316-243-7096.
Kind regards,
Jeff
Taminurse68 says
I just took ACLS & BLS. I Only missed one question! This site is amazing! I understand it all more now than I ever have! ( cert for 15 yrs now) Thank u! Please start a review on pals next!!!!!
donnikay says
What happens when I “review question” on the quiz besides that it turns yellow?
Jeff with admin. says
There are two purposes of the “review question” button and yellow box feature. The first is for those who skip over questions and want to go back and answer them later. This allows you to see which ones you have reviewed before you answer. The second is if you review your answers and want to quickly be able to see which ones you have looked at, you can press the review question button and it will make the box yellow so that you can see that you have reviewed the question.
Kind regards,
Jeff
tanyafer says
Junctional Rhythms, I am trying to educate myself more on this as it pertains to my job now in tele. Do you have any info on this?
Thx
T
Jeff with admin. says
I try to keep all of the content on this website pertinent to the preparation for AHA advanced cardiac life support certification. You may be able to find some pertinent information regarding what you’re looking for here.
Kind regards,
Jeff
Laurie Campbell says
On the H and T’s; why is hypoglycemia and trauma crossed out?
We are still using 2010 guidelines right?
Thanks so much for your time and expertise! This website is so user friendly!
Jeff with admin. says
AHA has removed these from the H and T’s for the following reasons:
Thanks for the encouragement and feedback.
Kind regards,
Jeff
sharprice47 says
Is the Amiodarone infusion a choice of 150 over 10 min THEN 360 over 6 hrs, THEN 540 mg over 18 hrs, or is it a choice of which one to use?
Jeff with admin. says
This is a sequence of Steps.
Step. 1 infuse 150mg over then minutes. Step 2. Then infuse 360mg over 6 hours. Step 3. Then infuse 540mg over 18 hours.
You do all 3 in sequence.
Kind regards,
Jeff
na says
HI JEFF :
I DO RENEW ACLS FOR JOB , CAN YOU TELL ME WHAT IS ”DCCARDIOVERSON ” THX
NA
Jeff with admin. says
DC cardioversion or Direct Current Cardioversion is and electrical shock applied to the chest wall which produces a unidirectional flow or movement of electric charge carriers to the heart. This is also simply called cardioversion and is designed as a means of reversing certain types of heart arrhythmias. The shock to the heart resets the electrical conduction system in the heart. When the electrical conduction system then begins to fire, the impulses are hopefully normal sinus in nature.
Kind regards,
Jeff
Theresa says
When will you have the new 2016 updates available. I need to renew early in 2016 and will need the new guidelines. I don’t want to purchase the 2015 guidelines but would be interested in the 2016 ACLS study guides.
Thanks,
Theresa
Jeff with admin. says
AHA meets in November 2015 (next month) to work out the new guidelines. These guidelines will be implemented some time in mid 2016 (probably May 2016). As soon as the new guidelines are released all of the content on the site will be updated with this information.
Kind regards,
Jeff
ntt19831 says
Hello, i have used this site multiple times over purchasing the 3 month package. recently i repurchased again and was having issues! i contacted Tech Support via text and the issue was resolved almost instantly. i was relieved to have the support seeing as i love this site and i have ACLS tomorrow!! Cram time. thanks for the site. to anyone reading spread the word and get people to support these people they have created an awesome resource!!
dixie22 says
Jeff, test on ACLS student web site was much harder, and rhythms were more difficult to interpret. I am doing well on the tests from this web site. I only got a 58% on the precludes assessment test on the student ACLS web site( http://www.heart.org/eccstudent) what are your thoughts?
Jeff with admin. says
Do you have the printout with the breakdown from each part of the pre-test assessment. You should have received this after you did the pre-test. If you have this, can you send me a copy so I can look to see where the weaknesses were.
I actually just went through the pre-test to see what all of the rhythms looked like. They seemed fairly straight forward.
I looked at all of your results from the practice tests and Megacode scenarios on the site, and they look very good. I am confident that if you have covered all of the material on the site, this should thoroughly prepare your for certification.
Have you watched all of the videos in the video department?
Have you read through everything in the knowledge base area of the site?
If you would like to call and speak with me, I may be able to give some direction as to how you may be able to further prepare. 316-243-7096.
Kind regards,
Jeff
Debbie Sternadel says
im a little confused on the vfib-pulsless vtach……I always thought during the mega code, after either the brady or tachy rhythm, when you get vfib/or vtach, you start CPR while preparing to shock….in the videos, it states to shock first…..will registry bing you for twiddling your thumbs waiting for the charge.
Jeff with admin. says
Hi Debbie,
Thank you for the question. You asked: “I’m a little confused on the vfib-pulsless vtach……I always thought during the mega code, after either the brady or tachy rhythm, when you get vfib/or vtach, you start CPR while preparing to shock….in the videos, it states to shock first…..will registry bing you for twiddling your thumbs waiting for the charge.”
Reply:
If you already have a monitor/defibrillator attached then you can immediately defibrillate. I suppose that if you had a five second lag time between charging and defibrillation then you could perform chest compressions. When a rhythm change occurs and it is ventricular fibrillation or pulseless ventricular tachycardia, the most important intervention is rapid defibrillation.
Kind regards,
Jeff
Kavitagupta says
Love this site. Used it before also. Makes ACLS so easy. Do you have any other educational sites like 12 lead EKG or hemodynamics etc etc….
Jeff with admin. says
Thank you for the encouragement and feedback. At this time, I do not have any other educational websites.
Kind regards,
Jeff
pezkills says
use puffin browser app. it allows flash player on ipads. been using it for years and it shows everything just fine in my ipad. good luck.
Christine Steltz says
I am studying for the 2010 test. Can I get that on this site ?
Jeff with admin. says
In 2010 the new guidelines came out and they are in effect until late 2015. Everything on the site will fully prepare you for AHA ACLS certification.
Kind regards,
Jeff