Help
Answers To Frequently Asked Questions & Problems
Video
- Q: Why won’t the videos play?
A: The most common cause for not being able to view the videos is an out of date flash player. You can download the latest version of the adobe flash player here. If you are not sure how to update your flash player watch this short video.
Login Problems
- Q: After I paid I received no user name and password. How do I get into the site?
- Q: I just RESUBSCRIBED, but when I log in I still cannot access the member content?
- Q: I’m already a member, but I forgot my password or it is not working
A: This was most likely due to a failed redirect back to the website for user name and password setup. If this happened, you will receive an e-mail within 30 minutes that will give you a way to finish the user name and password setup. Just follow the instructions in the e-mail. If you need immediate assistance, we would be glad to help you. You can call technical support from 8 a.m. to 10 p.m. 316-243-7096. If you happen to get voice mail, please leave your name and e-mail address, and we will call back shortly.
A: This means that your user name and e-mail already exist in our database and we need to manually reactivate your account. We regularly (every 2 hours) check the registrations and will activate yours and send you an e-mail, but if you need a rush put on it, you can call technical support from 8 a.m. to 10 p.m. 316-243-7096. If you happen to get voice mail, please leave your name and e-mail address, and we will call back shortly.
A: If you cannot remember your password, you can click here and then click the link that says lost your password. If for some reason, you have tried this and it does not work, you can contact us, and we will help you out.
ACLS Preparation
- Q: I’ve never taken ACLS before how should I use this site to make the most of my time?
- Q: I’ve take ACLS before and I very confident about my skills and knowledge but just want to fine tune for testing. How should I use the site?
A: Watch the video on the home page and then read this short article and you will how to best utilize the resources here.
A: You will want to review the new 2010-2015 ACLS Guidelines here. Read this short article and then decide what areas you would like to use to brush up on your skills.
Where can I get explanation of hoe to use tools?
The video on the home page explains how to use the site, but if you cannot figure something out, you can call me between 8 a.m. and 11:00 p.m. central time. My technical support number is 316-243-7096.
Kind regards,
Jeff
Jeff,
I have enjoyed your site so far. My one complaint is that the explanations keep referencing old guidelines. While I am sure that for many people this is beneficial, I would prefer to focus on what is correct now, not what has changed.
For this learner, I would be helpful to have a AV presentation for each algorithm, not just stating what to do next, but why, and perhaps even reference to the research results that support each step. When I connect the ‘why’ to each step, it is easier for this learner to remember.
Imagine your target nurse as a new grad, just out of nursing school. While that is not me, it might make it clearer the kind of instruction I am seeking.
The closest to this I have found was, “Pass the ACLS.” Regretfully, it was made 20 years ago and does not reflect current guidelines.
If you have any suggestions as to where I might find such a level of depth in teaching this content, I would appreciate any suggestions you may have.
You have a great site, and I will continue to work my way through it.
Erik
I HAVE NO ISSUE PASSING MEGA CODE, TODAY I PASSED BUT I FAIL THE WRITTEN TEST I DO NOT UNDERSTAND IT, I JUST SING IN TODAY EVERY TEST ON THIS SITE SEEMS VERY SHORT AND EASY FOR ME, SO WHERE DID I GO WRONG? DO YOU THINK YOUR QUESTIONS ARE EASY?
If you go through all of the practice tests on the site, you should be ready for the written test. If you miss any questions use the rational at the top of each practice test to find out why you missed it. Also if you have any questions while you are going through the practice tests, just post and comment and I will answer.
You can find the practice tests here.
Kind regards,
Jeff
Is it true that the retake is much harder? need to retake the written exam, not sure where to focus?
The retake should not be any harder. If it is just the written exam, you should focus on the practice questions. Make sure you read the rationale for the ones you miss.
Kind regards, Jeff
I failed twice in th ACLS exam.now am really depressed.i have no idea about ACLS.the third exam is coming at the end of this month i wnat to pass this exam.so plz help me
I just read your comment. I checked the database to see if you were a member of the site and noticed that you are not.
I can assure that if you use this site to prepare for the exam/megacode, you will pass. If you don’t I will give you your money back.
Sign up as a member and then watch the video on the home page. Also read this page: http://www.acls-algorithms.com/acls-study-guide. It will help you use the site most efficiently.
If you don’t understand something just post your question and I will answer within 8-12 hours.
You can pass ACLS. You will be amazed at how ready you are after you go through the site.
You can also call me if you need anything: 316-243-7096.
Sign up here: http://acls-algorithms.com/non-member-page-2
Kind regards,
Jeff
Jeff, I need PALS and CCRN. When are you going to put up a site for those? In the mean time, can you suggest a site that is similar to this to study the PALS and the CCRN? If you havn’t considered doing these certifications, please do. This is the easiest site I have ever done.
Jeannie Daniel RN, BSN, ICU
I have not be able to find a good PALS course and I am working on development of this.
I can recommend Laura Gasparis Vonfrolio’s course for CCRN. It is a bit pricy, but the nurses that I know who have taking it have been greatly helped by it.
Hurry Up with PALS Jeff!!! Maybe by November 2013??? Pretty Please!
i only found three set of test questions, where are the others?
You can find many practice questions divided up by subject here.
You can find multiple choice megacode scenarios here.
Kind regards, Jeff
ThAnk you so much for this site . Did acls today and passed . I could have gotten a perfect score on written but I question myself on 2 . Have been a neonatal nurse for over 7 years , so acls was new for me . Got this on my iPhone was able to view it over and over that help to reinforce everything . Thanks again great website . I shared it with my friend she pass also . Thanks again . I am preparing for pals u need z similar site.kc
It would be a no brainer for me to purchase if you changed videos from flash to YouTube format. I want to use your site on my iPad.
Also do you have a recommended order to complete your web based program.
Thanks.
All of the videos are MP4 and if your player is up-to-date, the videos should work fine on your IPAD with one exception. The waveform capnography video is embedded from another website and is a flash file. It will not be viewable on ipad/iphone/ipod. I don’t have any control over the file format of this video, but it is a great, short, and simple video.
As far as sequence for study. The link below will give you some direction for study.
http://acls-algorithms.com/acls-study-guide
Please let me know if you have any other questions.